These Terms and Conditions govern access to, browsing of and use of the AIXPE LANDETXEA website, as well as the conditions applicable to bookings and stays in the holiday apartments located in Mallabia (Bizkaia). Access to the website and the use of its services imply full and unreserved acceptance of this document, which may be updated at any time to adapt to regulatory changes or developments in the service.

1. Ownership of the service The website and the AIXPE LANDETXEA holiday apartments are owned by AIXPE LANDETXEA S.L., with its registered office in Mallabia (Bizkaia) and the corresponding tax identification number. The company is responsible for the management, operation and marketing of the accommodation, ensuring compliance with current tourism regulations in the Autonomous Community of the Basque Country.

2. Purpose of the service AIXPE LANDETXEA offers three independent, fully equipped holiday apartments intended exclusively for short-term stays for holiday or leisure purposes. The use of the accommodation for professional, commercial, festive activities or those contrary to good neighbourly relations is expressly prohibited unless prior written authorisation has been obtained. Translated with DeepL.com (free version).

3. Booking process: Bookings are made via the booking engine available on the website or by contacting the establishment directly. The user must provide accurate and complete details and is responsible for their accuracy. Confirmation of the booking is subject to payment of the amount indicated and acceptance of these terms and conditions. AIXPE LANDETXEA may reject requests that are incomplete, fraudulent or incompatible with the establishment’s availability.

4. Prices, payments and deposits The published prices include basic accommodation services, as well as applicable taxes. Supplements may apply for additional services, special stays or specific seasonal conditions. Payment shall be made using the methods provided on the website. For certain bookings, a deposit may be required to cover potential damage, the amount of which will be refunded following an inspection of the apartment and within a reasonable timeframe.

5. Cancellation and modification policy Cancellations and modifications are subject to the specific conditions indicated during the booking process. In the event of a no-show or late cancellation, AIXPE LANDETXEA may apply the corresponding charges. If, due to force majeure, the establishment is unable to provide the booked accommodation, an equivalent alternative will be offered or the full amount paid will be refunded. Translated with DeepL.com (free version).

6. Rules for use of the accommodation The guest undertakes to use the apartment with due care, respecting the furniture, facilities and rules of coexistence. Smoking is not permitted inside the apartments, nor is it permitted to accommodate more people than specified in the booking. The guest shall be liable for any damage caused by negligent use or use contrary to the rules. The establishment may access the accommodation in emergencies or for essential maintenance work, giving prior notice where possible.

7. Check-in and check-out Check-in and check-out times shall be as stated in the booking or in the prior notification to the guest. Early arrival or late departure will be subject to availability and may incur an additional charge. Failure to comply with the check-out time may result in additional charges for unauthorised occupation.

8. Pets The admission of pets is subject to the establishment’s specific policy. Where permitted, the guest must ensure the animal behaves appropriately and accept responsibility for any damage or extra cleaning costs arising from its stay. Translated with DeepL.com (free version)

9. Liability of the establishment AIXPE LANDETXEA guarantees that the apartments meet the standards of habitability, safety and facilities required by tourism regulations. However, it shall not be liable for temporary interruptions to services beyond the establishment’s control (utility supplies, telecommunications, weather conditions) or for the loss, damage or theft of personal belongings not left in the designated areas.

10. Guest’s liability The guest shall be liable for their own conduct and that of their companions, as well as for compliance with the establishment’s rules. Any behaviour that disrupts the peace, causes a nuisance or constitutes an inappropriate use of the accommodation may result in the early termination of the stay without entitlement to a refund.

11. Intellectual Property All content on the website —including text, images, design, logos, trademarks and other elements— is the property of AIXPE LANDETXEA or of third parties who have authorised its use. Reproduction, distribution or modification without express authorisation is prohibited.

12. Data protection Personal data provided by the user will be processed in accordance with current data protection regulations and the establishment’s Privacy Policy. The user guarantees the accuracy of the data provided and may exercise their rights of access, rectification, erasure and others provided for by law.